Frequently Asked Questions

Everything you need to know about shopping at Tillys Tot Stop.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy for children's clothing?

We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, swimwear and socks must be in their original sealed packaging.

How do I know which size to buy for my child?

Each product page features a detailed size guide based on height and weight measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your fabrics safe for sensitive skin?

Yes, we prioritize high-quality, breathable materials. Many of our collections are made from 100% organic cotton and OEKO-TEX certified fabrics to ensure they are gentle on your tot's skin.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 1 hour of placement by contacting our support team.